Shipping Policy
Effective date: 17/09/2025
Shipping Area
We currently ship only within the United Kingdom.
Order Processing
All orders are processed within 72 hours (3 business days) from the time of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Method
Once processed, orders are shipped via Royal Mail Tracked 24 to ensure your purchase arrives quickly and securely.
Tracking
A tracking number will be emailed to you once your order has been dispatched, so you can follow your parcel every step of the way.
Delivery Times
Orders are typically delivered the next business day after dispatch.
Please note that delivery times may be affected by factors outside of our control, such as postal delays or weather conditions.
Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Shipping Costs
Shipping fees, if any, will be clearly displayed at checkout.
Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at info@rhealthcare.shop so we can assist you promptly.