Return Policy

Effective date: 17/09/2025

Returns are only accepted if an item arrives damaged during delivery.

Damaged items

Damage must be reported within 3 days of delivery by emailing info@rhealthcare.shop, including the order number and clear photos.

If verified, we will offer a replacement or refund.

We do not accept returns or refunds for:

Change of mind
Incorrect product selection
General dissatisfaction
Normal wear and tear
Removal of access to the app, platform, or community due to breach of these Terms

We reserve the right to decline refund requests that do not meet the above conditions.